Sips

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Reviews about Sips

• Breanne Reith
  ★ ★ ★ ☆ ☆
  Love the products - the specialty coffee drinks and breakfast sandwiches are amazing! I'm only giving it three stars because the barista was extremely rude to us. It was our first time and we didn't know what to order which we didn't think was a huge issue because there was nobody else waiting in line - however, this clearly irritated the barista who was pressuring us to order. We asked a few questions before ordering to make sure we understood what kind of breakfast sandwiches we would be receiving. Unfortunately, the barista made a mistake and gave us the wrong order so we gave the food back and let him know. At this point, he was super annoyed and started rolling his eyes at us. We weren't trying to be rude - we just wanted what we ordered and paid for. He then tried to charge us for the order that we gave back which didn't make any sense at all. At this point, we said we were going to take our drinks and leave without the sandwiches but another individual (not sure who she was) came out from the back room and rectified the situation which we greatly appreciated. Again, the sandwiches and coffee were great but the service we received was quite awful. I just hope that we caught this barista on a bad day and this isn't actually the quality of service they offer to all their customers.

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